Problems with hanging/ freezing every time we make a change...

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Problems with hanging/ freezing every time we...

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Labyrinth

Posted 28-08-2010 17:27:54

Forum Newbie

Group: Forum Members
Last Login: 28-08-2010 17:50:11
Posts: 2, Visits: 5

We've been using Smartlaunch for six months now and like the look of the software and the facilities that it offers but we are getting a bit worried about the stability.

Basically, every time we make a change it causes major problems and we end up having to rebuild machines to get things working again.

A specific example happened this week when we tried to install a new HP printer.

We installed the printer software on two of the terminals and now they are unusable because it takes a minimum of 5 minutes for the Smartlaunch client to load (seems to get stuck on Checking for updates) and a minimum of 5 minutes to log in a user.

This is exactly the same problem we have encountered in the past when making changes.

Does anyone have any comment on this particular problem or the general stability of Smartlaunch?

Cheers.

Post #24521

HeX

Posted 31-08-2010 22:23:26

Supreme Being

Group: Forum Members
Last Login: Yesterday @ 21:51:44
Posts: 120, Visits: 1.771

That happens here when I make changes to the SL client dir on the server or add new games etc. It shouldn't take that long though, in fact that depends on how big the update is. If your computers are freezed you should defreeze them for SL to get the updates and not get them every time the computer reboots.

Hope this works! GL.

Post #24537

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