Smartlaunch Forum / Smartlaunch Support / Installation

Steam fragmtnion of files

Blaumeise — Tue, 17 Aug 2010 20:14:51 GMT

I have been working a lot to speed up the steam game launching time lately.

A key to have it startup fast is defragmentation inside Steam. My employees were doing that every 2 days by hand and only for some games. (you know, rightclick the game, properties, local files, cache defragmentaion)

Now it is possible to do this with 3 mouse clicks from the SL admin-software. Of course for every game you have for Steam and on every computer in one go.

Unzip and copy this folder to each of your pcs (or once on your server).
[url]http://rattenclan.de/defrag.zip[/url]

Run the sl-steamdefrag.exe from the remote-launch menu of the admin software and it will start the defragmentation of these games: Counter Strike, Counter Strike source, Left4dead2, Halflife Deathmatch, Portal, Alienswarm, Call of Duty MW2, Halflife, Day of defeat, Team Fortress2.

If you need other games, you can change the sl-steamdefrag.au3 and recompile it wiht AutotIt or change the *.url files to your needs.

Oh, and btw. it desnt matter if you have the games installed on one or more Steam accounts. It will start a defragmentation, no matter of the account logged in.

Steam must be running on the computer or you will get weird error messages.

Windows Desktop Interface

GogNav — Fri, 16 Dec 2011 17:56:30 GMT

Hi Everyone,

I tried in September to use the Windows Desktop Interface, but it was the Beta version. I found a major problem where I couldn't configure SL so that pc 1 to 10 for example uses the Windows Interface, and computer 11 to 20, the SL default theme. Are you using the Desktop Interface? Working great ? No problems with other computers ? Do you use it with a imaging/backup software like Deep Freeze ?

I'm trying to gather some information before trying again ...

Thanks !

Smartlaunch on new machines is not working (black screen, regional differences etc)

Gonads — Tue, 15 Nov 2011 14:58:55 GMT

Hi Smartlaunch guys!

I have been scouring this forum like a madman trying to get this working at my local LAN centre. Some of the things have been useful but none have completely solved my problem so I must be doign somethign wrong.

They have been using smartlaunch for around 2 years now but they are getting new systems in. Yesterday they were trying to set up the first one to make sure everything was workign and...it doesn't.

--------------------------

The closest we have got to it working is:
-Installing smartlaunch client without being connected to the internet (which runs the smartlaunch client with the default skin)

-Connecting to the network and running it (which then updates)

-Result is that it runs but all we can see is a black screen (it is detected by smartlaunch)

-If we log it in with smartlaunch admin we can see the home bar at the bottom but nothing else

If we disable the updating on the server os that the PC does not update to newest version (4.5) we can see the screen BUT an error appears saying regional settings are different (but they are not) and then it exits the program.

ALSO we did get it running in safe mode...have no idea why that works. Think we may have done it by enabling safe mode without networking as connecting to the server is what seems to be breaking it.

--------------------------------------------

We have tried:

-Reinstalling the server and not updating it

-installing flash and shockwave and Windows 7 service pack 1

-disabling UAC both noramlly and in safe mode.

-Disabling updates as mentioned before

-installing it on one of the other new machines which gave exactly the same problem (which I would expect as the harddrives are both from the same ghost)

-I followed a thread which is to do with a problem similar to this but it didn't help (was the guy who had a microsft professional helping him for 40 hours D:)

------------------------------

Annoyingly they are borrowing a PC from another source to replace a broken one and that DID work, updated and everythign (although it isn't showing the background slideshow for some reason). So I don't know why it wouldn't work for this other PC.

Is there a list of exactly what we need installed?

Is there a list of things smartlaunch is not compatable with? (eg windows 7, IE9, SSDs)

Would the update to 4.5 have broken anything? (all the old computers are working fine with it though)

Is there a Smartlaunch support number or do they jsut support via these forums?

Any information would be greatly appreciated as it is obviously very frustrating.

Why is it so hard?

gibbzone — Mon, 07 Nov 2011 15:48:55 GMT

Hi Guys,

I've been online with my café for about 3 weeks now. There is just to much daily attention to the users, whenever it comes a new update to a game the game says " not avalible" for the user to log on. I then need to validate all files and often it works after that, but to do so with 5 games 3 times a week x 60 computers take an awful amount of time. Has anyone a solution or other way to handle this? o will try " do not update" the game now, but then the whole point with a online cafe goes away since they can only play local matches.

Battlefield 3 is working okay, but on some computers my premade batch file that delivers the settings.xml file to the computer while recieve an error " wrong password" on origin account, when i take the xml file to my computer it works perfecly and other computers. Any ideas?

And now for some reason, when a user press a game on steam smartlaunch does not start the game, the appid is there and works on several computers but on 15 computers the steam just startes and you need to manually start the game from the library on steam. And even that is hard since you have to run Steamwatcher.exe to close the steam.exe process after they have played a game..... :w00t: Internet cafes have been around for a long time now, seriously steam? you demand us to pay for your "software" and you won't move an inch to adapt it for cafe users??:crazy:

Remote install

gibbzone — Wed, 21 Sep 2011 14:36:47 GMT

Hi guys,

I've been trying to find some information about the remote installation of games here, but the only thing i found was a post that said, smartaunch does not support remote installation of software.

I know active directory can solve this with .msi packages and other deployment softwares but neither of theese works with games that comes with a CD, or digital download.

And i just can't figure out the licensing, do i need to make a licensing for every new game there isn't a template for, in smartlaunch? and if i install 5 copys of crysis 2, with 1 serial on each installation. How does smartlaunch take care of the licensing? does it replace regedit values or what? and do i still need them in smartlaunch? it's a bit confusing.

What third party software deployment tool are you guys using? and how ? please help me.... thanks in advance.

Warcraft III Dota and more

gibbzone — Sat, 10 Sep 2011 12:13:59 GMT

Hi,

I have bought a few licenses of Warcraft 3. I've never played dota so its hard for me to find the information what clients and programs to use, since it seems to be much more to it then just warcraft III client.

I've read something about Dota allstars, Wc3 banlist, and Wincap. I've installed Wincap to get Wc3 banlist to work, but what do i need more to offer my customers Dota in their usual environment? If someone could post the client installations files and different components would be much appreciated. And perhaps how you guys have it set up? do you use the wvs.exe ? warcraft version changer?

And this is not in the topic, but i try my shoot anyway. How do you distribute installations of new games outside steam? packageinstallation, do you make your own .msi for each game? i've solved it with steam to use a VBScript and .rared every steam title, and then make the VBScript to send it out from the NAS on the network and extract it on the proper location under steam and then steam just validates the files. And the VBscript launches everytime to locate the steamapps folder and make sure every file is there, and this is particularly helpful because if i buy new games on steam i just edit the VBScript and the script adds the new folder if i add any new games.

But i haven't tried with other games than steam.

Also do you guys use loaders for Starcraft II etc? games that you want to offer your customers but you cant let them login manually since they can use the account oustide the Cafe. :P

Server and Admin on same machine ?

tonyaldo — Tue, 24 May 2011 14:05:26 GMT

Has anyone done this ?

It seems like the recommendation is to keep them separate if more than 25 clients to be managed

Do you think there are serious consequences of managing more than 25 clients ? I plan to have the DB externally anywyas so that reliefs some of the pressure. What else is stored on the server ? PUF ?

I am actually thinking or running the point of sale software, SL admin, and SL server on one of those

http://www.shopping.hp.com/webapp/shopping/computer_series.do?storeName=computer_store&category=desktops&series_name=610xt_series&a1=Category&v1=TouchSmart+PCs

Thanks

Installing games - Step by Step - help

tom — Tue, 06 Apr 2010 03:02:40 GMT

Ok, from reading the guide on adding games to smart launch and reading the forums. I think I understand how to add games. Please correct me if I am wrong

Step 1) Install game on local machine via CD

Step 2) Install an Image mounter Software onto the Server (i.e. Daemon Tools). **QUESTION**at this point, do I need to create an image and put it on the server. or create an image using the software on the server and put it on the local machine??

Step 3) add the path to the image mounting software to the SmartLaunch Server Application Management section.

Step 4) add the license key. **QUESTION**If I select executable, I will then have to create an empty file name license.bat right, or do I need to put something in that file.

Step 5) Add the game manually: enter the path of the game on the local machine under Launch Options::Executable Path. Check the Mount CD Image check box. Type in the path on the server where the image was stored. **QUESTION** is that correct, or is it to the local machine?

Step 6) **QUESTION** at this point do I need to check the Launch Batch File and add the path to the license of the batch file. or is this something entirely?

Thanks,

Tom

Supreme Commander: Forged Alliance

sarah — Thu, 24 Mar 2011 20:11:59 GMT

As I'm sure 99% of cafe do, I have disc images stored on the network for daemon tools to mount before running games that require the disc. I use Alcohol 120% to rip the discs. The only disc I've had problems with is Supreme Commander: Forged alliance. If I try to rip it in Alcohol 120% set up for SecuROM, it hangs at 80% and never finishes. I've tried it with all 4 copies of the game, so I know it's not a bad disc. If I set it to skip read errors, it finishes, but then Supreme Commander:FA recognizes that it's not the original disc.

I tried ripping it in daemon tools, and it ripped without error, but same message from Forged Alliance about needing the original disc. Alcohol 120% still recognizes that the daemon tools-ripped image has SecuROM DRM on it, and is able to rip the entire disc without problems, but Forged Alliance still recognizes that it's not the actual disc.

So, right now I have three images, none of which work:

Alcohol 120% image ripped with "skip errors" checked
daemon tools ripped image (no options in DT lite)
Alcohol 120% ripped image of the DT image, with "skip errors" unchecked

Basically, it seems like there's a bit error on the disc at about 80% that I'm guessing Forged Alliance looks for, and Alcohol can't duplicate correctly. Has anyone been able to rip this game successfully? I will not use a crack to get it working, but it is getting annoying having to put the disc in when people want to play (we don't make our DVD drives accessible to users, so I have to pull off the front of the computer to put in the disc)

Stuck Loading Shell

pcmedic — Tue, 02 Nov 2010 11:22:53 GMT

Hello i have three pc's running xp home and one serverpc also running xp home

i have setup one as server/admin and set up the three cafe pc's but

when you run the run once test loging to test the cafe it stays stuck on Loading Shell

any ideas guys

shop is opening tommorow

Cheers steve

Steam Problem

ZaiKo — Sat, 23 Oct 2010 15:25:01 GMT

Hello. I have a little problem with steam.
I put some custom maps into the counter strike source, and the problem is:
After when I put the maps into the right folder, I restart the computer and I log into smartlaunch and run the game, the new maps works fine. BUT when I log out from smartlaunch, the account folder from steamapps folder is disappear with my maps... And when I log back to smartlaunch and run the game, I can't use any custom map.
(This is a simle example about the problem. I need more customization in the game, like config.cfg, sounds, materials, etc., but those files disappear with account folder too.)

Can anybody help me, what could be the problem? And how can I solve this?

Thank you.

COD :MW2

littlebigpuff — Tue, 10 Nov 2009 03:31:50 GMT

Anyone got this game installed yet ?

mituan

mituan — Tue, 12 Oct 2010 10:38:58 GMT

I am moving from CCP to SL and would like to know what version of NFS is best suited for a lan center including popularity and easy to install and manage with SL,
Thanks

installer creating mysql tables

foaad — Sun, 03 Oct 2010 12:41:43 GMT

im trying to evaluate smartlaunch but cannot get past the installer as selecting mysql for a DB seems to crash the installer. Why do i get the impression that though mysql is supported i need to create the tables manualy? that would be strange. Can someone please shed some light on this issue?

Running client-side on same computer as administrator?

AgentJ — Fri, 17 Sep 2010 04:16:36 GMT

Hello, I do not plan to use this program for running any number of computers. Instead, I was interested in using the client interface on my own single gaming computer somehow. Anyone know if this is possible, and how? Thanks.

How to show the network twin monitors?

Xandman — Fri, 27 Aug 2010 00:43:44 GMT

Is there a way to make the twin monitors icon show when the user is logged on? It's not really a big deal, but it helps our users check if they got disconnected or if the net is down.

Left 4 Dead 2 Issues

rudd-o — Thu, 19 Nov 2009 15:46:10 GMT

Hello

Did anyone installed and used Left 4 Dead 2 without having any issues such as "Crash to Desktop" with SL's Steam License Management ?

Security issues, am I missing something here?

MindTwist — Fri, 29 Feb 2008 16:33:31 GMT

Ok, so I finally got to install SL on two test computers, and I am starting to learn it and see if I can get it configured to my tastes in order to run it on my center.

There are several issues I am currently looking to solve and a very long list of questions, but for now something that has shocked me is that the client doesn't have any built-in security measures in order to avoid people tampering with it.

Ok, so I know that there is a security setting "disable task manager" on the server setings, but I do not want the task manager disabled. But then, I can just do a ctrl+alt+del when the computer is siting on the login screen, and do anything I like from there on? I mean, of course I want the task manager enabled, but not on the welcome screen.

Also, client.exe runs with any kind of protection. I can just kill the process, on the server I will get a message "the user has loged out", and again I can do anything on the computer from that point on. Yeah, I have read about the watchdog, but I do not like the solution of having the computer restarted every time client.exe crashes (either because the client killed the process, or because the SL server/administrator crashed and made the client crash). I could just code a small program myself that would restart the client.exe all the time, but I actually expected something like that built in on SL.

I mean, things like "customers will not be able to skip log in screen with just ctrl+alt+del" and "customers will not be able to shut down client.exe and stop paying with just ctrl+alt+del" would seem pretty basic to me...

Importing user accounts from another cafe program

h00man — Wed, 09 Jun 2010 02:12:40 GMT

I have a list of users from another program I would like to import. I got them in CSV format already.

Age of Empires 3

Hoomie — Thu, 10 Jun 2010 22:06:22 GMT

First of all, hello, I'm new to posting in these forums but I've been secretly stalking them for a while :cool: You guys are really helpful!

So here's my question

I installed Age of Empires III: Asian Dynasties on the computers and also created it on SL (server) and the game shows up in the SL client on the computers.
But when you click on it, nothing happens. Let's say you had clicked on a game and then click on Asian Dynasties, it reacts as if the previous game is still being clicked. And if you press start game, that previous game starts.

In other words, they game is there but doesn't react.

What I believe might be the problem is that the exe file is different from the other two AOE games.

They are named age3launcher.exe and age3xlauncher.exe but Asian Dynasties is named Age3y.exe. It doesn't have a launcher.

I'm very sorry if I'm not clear enough about the issue but I hope you understand me.

Steam Update (game does not start automaticaly)

Totisgr — Mon, 03 May 2010 19:40:55 GMT

Yesturday Steam launched a major update. I downloaded that to one of my machines but i can not get the game to auto start as it used before. (call of duty modern warfare 2) ID 10.190 i havent changed anything to the settings of SL server. Anyone experiencing the same problem?? Also the license managment does not work either. (can not get the user to log in automaticaly...)

Installation

gecenter — Wed, 31 Mar 2010 21:59:19 GMT

I wish i can just install or update any game or program through my Server...i dont like to go n perform on each client...:P
guys can this be possible???

Steam termination possible yet?

Mty — Tue, 16 Mar 2010 05:19:18 GMT

Hey all, was just wondering if its possible to quit steam after people have finished their games yet?

I currently have a batch file that says: [code]taskkill /f /im steam.exe[/code] but i tried to use that together with the function in smartlaunch that says run 'quitsteam.bat' after 'iw4mp.exe' process exits. But that doesn't seem to be working although ive tested the script in plain windows and it does work.

I've also tried that steamwatch.exe file that one of the GIZMO people posted, but that doesnt seem to work either unless im just using that wrong.

Any help would be greatly appreciated as this is all thats standing in the way of us deploying smartlaunch to the rest of the shop.

Mty - Cydus

Installing Aliens Vs Preadtor

beandorine — Tue, 02 Mar 2010 21:40:28 GMT

Hi, we recently tried installing AvP on our SL PC's, but it requires steam to downlod it

Has anyone had anyluck on installing this game?

Thanks

Bean

OFFTOPIC: Anyone gonna get Bad Company 2 for PC?

Left 4 Dead 2 Steam Installation

sylvesterbek — Thu, 19 Nov 2009 16:16:52 GMT

Hi everyone,

Can somebody tell me how to easy install the game on all computers in my game center?

I have a steam licence for 21 computers.

Kind regards,

Sylvester
www.gamevilla.nl

Windows 7 and My Documents

dforge — Wed, 30 Dec 2009 17:30:31 GMT

Those who are running Windows 7 on the client, are you getting the My Documents folder to map unto the client? What OS are you using on the server?

Setting up the client automatically

VerticalSync — Fri, 08 May 2009 17:08:14 GMT

Basically, i have lots of machines, and they get installed from an image server i have. When i take an image, i currently disable the smartlaunch client, and then once each machine is imaged i have to go round, re-enable it to autostart and select the correct client id. Basically, is there a way i can run the the client at the command prompt to do this for me so i can automate this. Basically i want to do something like:

client.exe --enable-auto-start --client-id=1

Then i can easily script getting the client id based on hostname/mac address/whatever and have a 100% automatic solution, this is the last piece of the puzzle so would be great if i could do this somehow.

SL over Wireless Problem

Gerald01 — Sat, 24 Oct 2009 16:31:20 GMT

Hello,
I have now set up 2 client computers and 1 server with SmartLaunch connected via WLAN.
The connection is good as long as I'm logged in as an admin on the clients as soon as SL client is active there is no longer connected to the router!
Why might that be?
Excuse my bad English.

Simultaneous Admin login Required

Troy — Sun, 13 Sep 2009 10:44:48 GMT

Hi

I would like to know if its possible for SuperAdmin to login in to administrator sections to perform financial audits of accounts of empoyees whilst an employee is still logged in.

this is very necessary as i regularly login remotely from my office to the smartlaunch server (which runs as a service on Windows Server 2003 R2) in my cafe to check accounts of my employees.

its very annoying when i get the notification that another admin is still logged in.

Personally i think the smartlaunch developers should take time a download a copy of a Cyber Cafe and Games management software i posted some months ago in this forum to acquaint themselves to some really good features and and simple clean nice interfaces.

I noticed the admin nd employees always have to use the ESC key to bring up a login credentials page for access to the desktop or activate smartlaunch. this i think is very amateurish. the employees and admin should be integrated with the accounts and specific permissions should be granted to their accounts.

Once again smartlaunch developers i challenge you to download Public Access and Computer Management Software and install it on a test server and study some good software development technics. (http://forum.smartlaunch.net/Topic20446-17-1.aspx)

The installation files, setup and manuals are all zipped together. the files can be downloaded from http://www.4shared.com/file/91441950/4cc9de93/pacman.html.

personally i am looking for a flash developer who can port the woody theme/skin of that software to smartlaunch. i smartlaunch skins are two slow and unprofessional for real serious business. what it needs is a clean quick graphical interface perhaps based on html.

regards

how to save a call of duty4 frofile in smart launch

pechak — Wed, 17 Jun 2009 13:44:03 GMT

hello everyone am can you help me regarding to call of duty 4.? how i can save the frofile of call of duty 4 in smart launch? can you please give me a answer. thank you very much in advance and please can you sent to my e mail address the answer at pechak_1721@yahoo.com once again thank you very much :)

installing games

stealthmedusa — Tue, 18 Apr 2006 15:42:57 GMT

How do you install games using smartlaunch ive tried cd mounting(i never get any errors like the pdf doc says you do) and installing my games in c:\games folder but my client can load the exe file as they can find them, whats going on.

do you need to install the games on each client or what.

What i am trying to do is have 20 pc connected to a 2003 server(games server).

Hope someone can help

Printer trouble

Mizaab — Thu, 30 Apr 2009 20:48:49 GMT

I have 2 netowork printers: An HP Colour Laser 2550 and a Kyocera fs-1300d.

I have installed and shared them on the server. Monitoring is turned on for both printers and for pricing I have entered the proper amounts for the 2 different types ( Colour and B&W). I have selected Print(BW) for the KYcera and Print(Clour) for the HP. For some reason, when a client prints to either printer the sever picks it up but doesn't see any pages. Therefore $0 gets billed to the client.

Here is the output from the SL Admin:

User printed document (0 x Print (Colour Laser) - Pay Later) [ Pages: 0. Copies: 1. Colors: Yes. Document name: Remote Downlevel Document ]

Also is there a way to get it to subtract the price of a print from the time they have purchased?

Issue with Browser or MSN

Mirage — Thu, 11 Jun 2009 02:12:40 GMT

Hey All...

I have purchased and installed the latest Client/Server/Admin from smartlaunch.

It went ok, but when the user logs in and starts a browser (firefox or IE) or MSN, I noticed the task bar comes up, and they can click on the start button or a task program, and then get into other parts of the OS (Control Panel, Network etc).

Is there any way to prevent that from happening with out resorting to third party software?

I'm using 64 bit Vista Ultimate clients, and the server is XP Pro. Since I'm using 64 bit Software for the OS, Steady State will not work.

Thank you!

Punkbuster anticheats system kicked me

cybernexus — Fri, 15 May 2009 15:54:18 GMT

HELPPPPPPPP

The Punkbuster system anticheats kickme !!!!

When I update the CodWAW (patch 1.2 and 1.4) (they are in my pendrive) in a cibergame where Smartlaunch is instaled, Within minutes this window appears....

RESTRICCION ....PnkBstrB.exe driver failure (PnkBstrK.sys) ffab

I need to install it as Administrator, but I cant (I am just a gamer).

That should advise the programmers of this cyber so that in future no more problems?

Please, respond quickly because we are many gamers, we play and not let us SmartLaunch

Thank :)

Fabian

Can you download the product manual?

cipherdias — Wed, 18 Feb 2009 23:17:18 GMT

I noticed there is an online product manual here: http://www.smartlaunch.net/Webpages/Support/Manual/ I would like to download the entire manual and print it for reference use, is there a way to do this?

Pacmanager (Public Access Computer Management)

Troy — Fri, 06 Mar 2009 15:23:17 GMT

Hi Folks

i bet everyone will hail a clean swift efficient software when he/she grabs one.

well i have been using pacman since 2003 and really like the software. clean html menus with no nonsense flash inteface delays.

it incorporates a clean personal user files module which mapped to the my documents folder so all my clients have a personal storage. once they logon on any pc they carry their documents with them.

there are three modules namely; 1. server 2. administrator 3. client

the server component runs as a service hence very great to run on servers without requiring to logon to the computer.

now there are few hitches since the company which was distributing this software sold out to the us military so no more support.
1. i would love to see a modification in the "time left" warning from 3min to 10mins and 5mins
2. support for internet explorer 7
3. since there is no more support for it there needs to be a modification in the server licensing as i have to reinstall every 30 days

i am willing to pay a bounty to anyone who is willing to help make some small adjustment in the software. it uses the firebird db as the backend db.

regards
===========================================================================================
IMPORTANT READ PLEASE READ
===========================================================================================
PS: this is a link to a copy of the installation file (http://www.4shared.com/file/91441950/4cc9de93/pacman.html)
the files in the link are the installation files and the user manuals.

Pacmanager is an enterprise cyber business software with great features. can be used for managing internet cafes as well as game centers. i would appreciate if the smartlaunch team can at least test it and implement its easy and intuitive interfaces.
===========================================================================================

Uninstall

ladyfem — Tue, 07 Apr 2009 12:26:49 GMT

I bought 10 systems for my training centre but it came with Smart Launch 4.1 and I have been trying to uninstall it but I can't becuase I do not have the password.

Can anyone advise me on how to remove this software?

Server Crashes on start-up

pclind — Thu, 02 Apr 2009 10:30:20 GMT

I have just installed 4.1 servers and 6 clients and when I try to start the server, it crashes without any error message. It just plainly stops running. What could cause this. Firewall is stopped permanently and network can ping between server and clients last night. Now nothing works! :crazy:

Access to MySQL conversion?

ZenWarrior — Wed, 25 Mar 2009 09:03:42 GMT

Is there a tool to simplify this process? I see a tool to convert CyberCafePro users over, yet nothing for converting Access DB's to MySQL. =/

READ FIRST: Getting Support

Thomas [SL] — Tue, 17 Mar 2009 15:37:23 GMT

[b]The forums are mainly for customer-to-customer support, but are monitored by Smartlaunch staff.
For priority support we recommend that you use our dedicated support-system: [url=http://support.smartlaunch.net]http://support.smartlaunch.net[/url][/b]