Smartlaunch Forum / Smartlaunch Support / General Support

Steam doesn't start

Nyvia — Tue, 30 Dec 2008 15:37:48 GMT

Since valve closed the old way to use steam i've been having trouble with starting steam... first of all it takes 3-5 minutes to start IF it starts at all.

i dont know what to do, according to the smartlaunch logs it has to do with sl not being able to locate Steam.exe. why it happens on some but not all computers is a mystery...also if someone else logs on and tries to start steam it works fine, except the looong startup time.

im starting to become desperate, since most of our games are played through Steam....

Client changs when "Checking for updates"

Intel — Fri, 02 Jan 2009 09:12:54 GMT

My clients stops when starting the SL shell.
It stops when its "Checking for updates" i can press ESC and it continues.

I tried to reinstall the client with no luck.

Any suggestions?

Solution for Mapping Drive and Using PC name as User

MasterCATZ — Wed, 31 Dec 2008 18:59:08 GMT

I swaped over to a new file server that gave me grief ( openFiler samba based Linux Filer Server )

My Problem

System error 1219 has occurred.

Multiple connections to a server or shared resource by the same user, using more
than one user name, are not allowed. Disconnect all previous connections to the
server or shared resource and try again.

My Solution

( With out Brackets )
NET USE N: \\(ServerNameor Ip adress)\(Share path) /user:%computername% (password) /persistent:yes

This will have the batch file use the computername as a username of cause this means you have to add a Username ( based on the Computer name in LDAP )

but was better then doing the old

if %1==1 (

GOTO PC1

:PC1
NET USE N: \\10.0.4.60\games /user:PC1 password /persistent:yes

) else if %1==2 (
GOTO PC2

:PC2
NET USE N: \\10.0.4.60\games /user:PC2 password /persistent:yes

) else if %1==3 (
GOTO PC3

:PC3
NET USE N: \\10.0.4.60\games /user:PC3 password /persistent:yes

) else if %1==4 (

yeh I did't feel like doing this for 12 shares for 50 pc's :P

Ghosting Drives

Syberscream — Sun, 14 Dec 2008 10:22:38 GMT

We have identical systems in our center with one being a test system that we use to test game updates ect before changing rest of systems. We are looking to get larger game HD (750 Gig). Question is can we start a system from scratch and install all software and games then ghost the drives (C and D) and propogate that to all systems.

Thanks

Printed pages being charged to XBox players

ZenWarrior — Tue, 23 Dec 2008 00:04:45 GMT

Another annoyance: why are printed pages being charged to users who are playing on XBox 360's, who obviously aren't printing pages??

Auto ending sessions after X amount of time not really End session

Bitnet Chulavista — Tue, 23 Dec 2008 18:13:37 GMT

We recently change our princing scheme to one that reward the user who stay more time on the store during one day; so when they stay 1.5 hrs we give them 30min for free and if they stay 3hrs we give them another 1hr for free. The idea it's that they could be here for some time, go out and come back on the same day to get the cheaper price on their game hours.

We try using the SessionExpiresAfterHours line on the ini file for server for expire the uses sessions afte 12 hour of inactivity. The problem it's that that command it's only restarting the price scheme for the ours they buy after the 12 hour of inactivity, but the time they have on the account it's not expiring.

For example; if a customers comes today and buy 3hr, SL auto detect that he have 4hr on the account (remember the 4hr we are giving for free) If he goes away after 3hr, SL kepp saying that he have 1hr on the account. After 12 hr, SL performes the account update status and restart the cost per hour, but the 1hr remain on their account and shouldn't be because that 1hr for free it's only a reward for being 4hrs on the store on the same day.

We need that SL really performe a complete End Session routine after the 12hr of inactivity and not only restart the cost per hour.

If there is something confusing whit what I was exposing upset, please ask. Hope we can have and update on this soon.

Call of Duty 4 lag

Birkeline — Wed, 17 Dec 2008 14:58:13 GMT

At our place we are having problems with CoD4.

when a player have played another game, like BF2 and then starts CoD4 they got FPS drops. This dosnt stop so we have to reboot the computer. Anybody had the same problems and knows a way to fix it?

Prepaid tickets on A4

Nyvia — Mon, 15 Dec 2008 10:49:30 GMT

Hi

I was wondering if you could print prepaid tickets on A4, and not the whole ticket on one A4 i want to have more like 3x8 or 2x8 or something like that.
Im going to print out 100 tickets i wanted to know if you could print it on A4 instead of the regular reciept printer.

Starting a new game centre

Cral — Thu, 11 Dec 2008 19:27:19 GMT

I got a few question about starting a new gameing centre.

I'm working as a computer techinian and one of my customers have asked me to help them starting a gameing centre.
We are planning to open a game centre with 60 computers.

However since I only play wow, I need some help before I can start this.

1: Game license
Wow is okey, what about CS etc? Is there a gamecentre discount, or do I just run to the nearest gameshop and buy what he got?

2: Internet connection
What is needed for 60 computers?

3: Game servers
Should we have inhouse game servers for CS etc? If we don't host our own servers, how much more bandwidth do we need?
I'm thinking it is better to let ppl use there fav servers, than haveing to think about one more server.

4: As a startup computer, able to play most games today, i was thinking around E8400, 2Gb memory, XP, Nvidia gtx280, 22"Wide screen. CPU upgrade to quad socked 775 when they get cheap. Is this fail, or should it work?

5: As a mmorpg player I'm not used to think about other games. Which other games should I consider at startup?

Regards

Carl Stiegler

office 2007 menu pop bug due to smart launch

NETCORE.24 — Fri, 12 Dec 2008 21:58:19 GMT

notice the bottom of the taskbar

every time you right click a pop ups appears

any ideas anybody ?

cheers

Fitzgerald

NETCORE.24

How to use the fingerprint scanner now?

Jarod [NX] — Tue, 25 Nov 2008 02:30:26 GMT

I recently migrated back to SL from another application, and the fingerprint scanner doesn't work anymore. What is the procedure to get the scanner to work, and do I still need a specific scanner or can I use a simple Microsoft scanner?

AVG anti-Virus will not load

Erealmz — Wed, 25 Jun 2008 05:00:20 GMT

We are running AVG Anti-Virus on our client computers, but it will not load in Smart Launch when the client PCs boot.

We have also tried adding the start-up EXE too the batch file on the SL server, but this does not work.

Does anyone else use AVG?,or can anyone offer a better solution?

Thanks

Skins for Sl 4.1

Andy [SL] — Fri, 08 Dec 2006 12:38:31 GMT

Has managed to customise the Sl skins for thier centres?

Update Crash for Server

Digital Project — Tue, 18 Nov 2008 12:45:47 GMT

Thanks if anyone could help us...

[url=http://images.imagup.com/07/1227017772_crash SL.JPG]Here is the mistake by picture[/url]

Here it is by text:
Consultez la fin de ce message pour plus de détails sur l'appel du débogage
juste-à-temps (JIT) à la place de cette boîte de dialogue.

************** Texte de l'exception **************
System.ComponentModel.Win32Exception: %1 n'est pas une application Win32 valide
à System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
à System.Diagnostics.Process.Start()
à System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
à System.Diagnostics.Process.Start(String fileName, String arguments)
à Smartlaunch.Forms.WebUpdates.butDownload_Click(Object eventSender, EventArgs eventArgs)
à System.Windows.Forms.Control.OnClick(EventArgs e)
à System.Windows.Forms.Button.OnClick(EventArgs e)
à System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
à System.Windows.Forms.Control.WndProc(Message& m)
à System.Windows.Forms.ButtonBase.WndProc(Message& m)
à System.Windows.Forms.Button.WndProc(Message& m)
à System.Windows.Forms.Control.ControlNativewindow.OnMessage(Message& m)
à System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)
à System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Assemblys chargés **************
mscorlib
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
MC
Version de l'assembly : 3.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/mscorlib/2.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
System.Windows.Forms
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
??????????????
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/mscorlib/2.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
License
Version de l'assembly : 1.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/mscorlib/2.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
Server
Version de l'assembly : 4.1.319.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/mscorlib/2.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
mscorlib.resources
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Microsoft.VisualBasic
Version de l'assembly : 8.0.0.0
Version Win32 : 8.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
Common
Version de l'assembly : 4.0.0.0
Version Win32 : 4.0.0.0
CodeBase : file:///C:/Program%20Files/Smartlaunch/Server/Common.DLL
----------------------------------------
Interop.DAO
Version de l'assembly : 5.0.0.0
Version Win32 : 5.0.0.0
CodeBase : file:///C:/Program%20Files/Smartlaunch/Server/Interop.DAO.DLL
----------------------------------------
System.Data
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Smartlaunch.Reporting
Version de l'assembly : 4.1.120.0
Version Win32 : 4.1.120.0
CodeBase : file:///C:/Program%20Files/Smartlaunch/Server/Smartlaunch.Reporting.DLL
----------------------------------------
System.Xml
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Web.Services
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
MySql.Data
Version de l'assembly : 1.0.7.30072
Version Win32 : 1.0.7.30072
CodeBase : file:///C:/Program%20Files/Smartlaunch/Server/MySql.Data.DLL
----------------------------------------
System.Transactions
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
System.Configuration
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
x-brnj1t
Version de l'assembly : 4.1.319.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Web
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
z3guiqfi
Version de l'assembly : 4.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.resources
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.42 (RTM.050727-4200)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.resources/2.0.0.0_fr_b77a5c561934e089/System.resources.dll
----------------------------------------
System.Management
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Management/2.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
PrinterQueueWatch
Version de l'assembly : 2.0.3.31006
Version Win32 : 2.0.3.31006
CodeBase : file:///C:/Program%20Files/Smartlaunch/Server/PrinterQueueWatch.DLL
----------------------------------------
PrinterQueueWatch.Resources
Version de l'assembly : 0.0.0.0
Version Win32 : 0.0.0.0
CodeBase : file:///C:/Program%20Files/Smartlaunch/Server/PrinterQueueWatch.Resources.DLL
----------------------------------------
ttnjxy81
Version de l'assembly : 4.1.319.0
Version Win32 : 2.0.50727.1433 (REDBITS.050727-1400)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms.resources
Version de l'assembly : 2.0.0.0
Version Win32 : 2.0.50727.42 (RTM.050727-4200)
CodeBase : file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_fr_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------

************** Débogage JIT **************
Pour activer le débogage juste-à-temps (JIT), le fichier de configuration pour cette
application ou cet ordinateur (machine.config) doit avoir la valeur
jitDebugging définie dans la section system.windows.forms.
L'application doit également être compilée avec le débogage
activé.

Par exemple :

Lorsque le débogage juste-à-temps est activé, les exceptions non gérées
seront envoyées au débogueur JIT inscrit sur l'ordinateur
plutôt que d'être gérées par cette boîte de dialogue.

Smartlauch MS Access DB is vulnerable

markthien — Sun, 26 Oct 2008 15:01:54 GMT

Hi guys,

I have download Smartlauch recently to try out the product. However, I found that their database is vulnerable where they store it under C:\Program Files\Smartlaunch\Server\Data\DB\Smartlaunch.mdb and i guess the employee can just open this access file and change the data inside. I thought the data is encrypted or the access database is password protected. However, neither of the mentioned method is implemented. Hence, any employee can open the Smartlaunch.mdb and change the data.

In addition, in the manual they never guide you properly how to convert the ms access database to mysql. they just tell you to download Access-to-MySQL program to convert it. I tried the Access-to-MySQL program but encountered error like below:

"The file doesn't comply with MS Access workgroup information file format. Leave all the fields empty on this wizard page if your database is not protected with MS Access user-level security"

WTF is this actually?
I would feel more secure to use mysql as there are a lot of ms access hacking utility out there which can easily crack a password protected ms access file.

regards,
Mark

Initializing traffic monitor .... just hang there

markthien — Mon, 27 Oct 2008 04:56:49 GMT

Hello,

I tried to login using a user (limited account) for employee under windows xp pro. The smartlaunch server start but it hang at the message "Initializing traffic monitor ...." ! However, if I login using an administrator account, everything just works fine. Appreciate any help !

thanks & Regards,
Mark

Steam

Nethouse2000.gl — Fri, 21 Nov 2008 22:07:01 GMT

have tried using hide tray icon for steam.exe in SL, but it still shows it.

And I want to close steam after each steam game played, how do I do it???

Heelp :-)

Call of duty 4 Problems...

skroiss — Tue, 11 Nov 2008 04:44:10 GMT

after a few weeks of COD4 working fine, one day it stopped working and every time you go to try to get into the program (just after the main intro video) then it closes and says that there is an error but it isn't identified what exactly the error is.

I did an uninstall and reinstalled it fresh and checked it. when i did that it worked fine, then as soon as i tried to get it to work through smartlaunch then it gave me the same error messege that it was before. so then i tried to launch it off the desktop using just the computer with out the smart launch and it kept giving me the error messege. I also tried disabling the puf files incase that might have been the case, but it doesn't seem to have done anything differently.

It seems like its something to do with smartlaunch its self like it might be inserting something? i dont know what to do and I really want to get some customers here playing the game again soon.

Steve

Could not set license key error

RGOutpost — Fri, 31 Oct 2008 15:21:08 GMT

We get this error for several of our games. Below is an example of the error with Steam. Any idea on this one?

======

Log from PC25 (v4.1.255.0): Could not set license key for setup called 'Steam'. Description: System.IO.IOException: The directory is not empty.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive)
at Smartlaunch.Classes.Licensing.x4e8ef4da3411bfca.x8e290b7dcd44a417()
at Smartlaunch.Classes.Licensing.x4e8ef4da3411bfca.xee6f4364e7777120(xb4c20196cca6b7fb xb4c20196cca6b7fb, x68e565fb49a57c79 xf87680707926b6eb, FileInfo x0078185e1040c523, String xa2a2d4a75e5c4cb9)
at Smartlaunch.Classes.Lists.xf1092c038bd19ad2.xb4103fb118d8f461.x4ba15be7a49d5d61(xb4c20196cca6b7fb xb4c20196cca6b7fb, Int32 xc92ba9d84bb742e7, String xb66f90d7e750b49e)

Smartlaunch.Classes.xcfabc587edf601c1 --- System.String x2bcd89e567531bce() || (0)
Smartlaunch.Classes.xcfabc587edf601c1 --- Void xf4744ce684ca8b7e(System.String) || (0)
Smartlaunch.Classes.Lists.xf1092c038bd19ad2+xb4103fb118d8f461 --- Void x4ba15be7a49d5d61(xb4c20196cca6b7fb, Int32, System.String) || (0)
Smartlaunch.Classes.Communication.x32eac27632acc346 --- Void x1f490eac106aee12(System.String, System.String) || (0)
Smartlaunch.Classes.Communication.x32eac27632acc346 --- Void x45d4e0af6b8f20c4(System.Object) || (0)
System.Threading.ThreadHelper --- Void ThreadStart_Context(System.Object) || (0)
System.Threading.ExecutionContext --- Void Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) || (0)
System.Threading.ThreadHelper --- Void ThreadStart(System.Object) || (0)
(PC25)

==============
Server: 4.1.319
Admin: 4.1.316
Client: 4.1.255

Everquest 2 wants to patch in SL when already patched!

xero419 — Fri, 07 Sep 2007 00:25:28 GMT

Hi,

Whenever a client logs into SL and wants to play EQ2, it wants to patch it! It should already be patched and ready to go. Why is it doing this? When I log into admin mode and run it, it works perfectly!

Thanks!

Error occured while initializing the Smartlaunch Client:

FalGra — Sat, 25 Oct 2008 06:03:19 GMT

So, on fresh vista x86 business sp1 install we get the following error:

System.ArgumentException: The path is not of a legal form.

at System.IO.Path.NormalizePathFast(String path, Boolean fullCheck)

at system.IO.Path.GetFullPathInternal(String path)

at System.IO.DirectoryInfo..ctor(String path)

Smratlaunch.Forms.x138fa432eb5aa65exc5f0e-48c4ff48aef()

Now, it works fine on our xp clients, as well as the clients that we upgraded XP to vista Business. Yet will not work with a clean install of Vista Business SP1. We have run all windows updates, flash 10 update, shockwave 11 update, as well as verified .Net 1.0/2.0/3.0 updates were applied. Google only returns results relating to Visual basic programming errors and require the lines to be corrected and recompiled in the recommended fixes. Which obviously I cannot do. I'm curious as to why this issue is happening in the first place. Been waiting weeks for SL support to assist with no luck. Any suggestions anyone?

We are playing with Vista migration on a selection few clients to ensure compatibility and stability with our software/clients a few machines at a time.

All games seem to work fine, just SL that doesn't seem to want to work.

Not that it is relevant but here is the systems specs:

Intel Core2Duo e6600

Intel P965/ICH8DH Motherboard chipset (latest drivers)

3GB DDR2 800 memory

Seagate 500GB Sata-II 32mb hd

BFG nvidia 280GTX OC 1GB w/180.84 beta drivers (I have tried all current 170 series drivers just in case no effect...)

600w rosewill psu (not a crash issue due to insufficient power games work fine.)

No sound card and no network card, integrated ones are used.

Any help would be appreciated...

PRINTER MONITORING

mogetonto — Fri, 31 Oct 2008 10:16:10 GMT

I recently re-installed my SL server/Admin and am having problem getting the printer monitoring to work because the server crashes immediately after i select the printer and apply button. and brings an error

Kindly help.

Frank

Combat Arms not running properly in SL

Jon_DMH — Tue, 11 Nov 2008 01:44:25 GMT

Combat arms will not launch in Client mode but runs normally in ADMIN mode. Any thoughts?

Taskbar.

arnnie — Sun, 09 Nov 2008 04:07:13 GMT

Hi, I am setting up an internet cafe. I found this software (SmartLaunch) on the internet and I would like to use this for my cafe.
I have been demoing the software for a few days and like it very much. The only thing I have a question about is when the start button is pressed or even shortcut key on the keyboard, the windows taskbar shows its self in front of the skin. Is there a way to stop that? Make it stay in under the skin.
Thanks.

Ultra VNC Viewer -- Updating the copy that comes with SL(v4.1)

Melchior — Sat, 01 Nov 2008 00:49:49 GMT

Since I can't think of where else to start this topic, I'll just drop it here and a Mod can move it if necessary.

I have noted that the Version of Ultra VNC Viewer is WAYYYYY outdated and I intend to update it if its safe to so.
I have noted that the Viewer for SL Admin is stored here:
{C:\Program Files\Smartlaunch\Administrator\Data\Programs\UltraVNC\vncviewer.exe}

and the SL client version is stored here
{C:\Program Files\Smartlaunch\Client\Data\Programs\UltraVNC\winvnc.exe}

I just got the latest build of UltraVNC from their sourceforge web page a little while ago.
Is it a simple drag and drop or do I have to do more?

Current Versions
{vncviewer.exe}:{v1.0.1}(FileVersion:v1.1.0.1)
{winvnc.exe} same version info.

The version I just got is UltraVNC (v1.0.5.1)_binW32

........... or does SL use a custom source build of Ultra VNC Viewer?

All Day Pass Help

Cyber Center Admin — Mon, 03 Nov 2008 20:50:15 GMT

I need help setting up a new offer we are currently working on. We are trying to set up an all day pass which will expire at midnight. We have done this by creating a new user group set to expire after 1 day with a pricing structure of zero. This seems to work as our test user is able to log on and play all day without it taking away from their current balance. Unfortunately it does not expire at midnight like we had planned, and we've found that users who had an existing offer on their account (such as a time block) lose the time from those offers. We were wondering if anyone has a set up for all day passes that they would be willing to share with us. Thank you.

Printing issues

pkpn — Tue, 04 Nov 2008 05:53:57 GMT

Hi there. :)

I am having some issues with my printer printing out a blank piece of paper with 2 question marks in the upper left corner several times a day.

First of all, I have the Smartlaunch 4.1 system. My printer is a SamSung CLP-610ND (laser printer) and it's installed as a networking printer. I don't have a cash drawer connected to smartlaunch.
It works great with the clients being able to print and all but when I log in a guest on a pc it prints out a piece of paper with ?? in the upper left corner. Also when hitting the "Open Cash Drawer" button it prints out the same piece of paper with 2 question marks.

This is really wasting a lot of paper all the time so can anyone please help me with this?

// pkpn
- Denmark

Urgent - Client Connection problem

whiteday5 — Mon, 27 Oct 2008 02:11:24 GMT

Currently I'm facing problems with client computers connecting to the administrator. The server shows zero for 'active connection, startups, logins', yet, also from the graphical overview from administrator I can right-click and turn-on computers but shows no connection at all. Can anyone identify the problem here? because it worked fine till yesterday and I have not changed any settings from then.. Please help to find a solution, its really impacting my business at the moment.

Run SL server under OpenSuse with Mono installed?

markthien — Tue, 28 Oct 2008 15:55:26 GMT

Hi guys,

I was told that I can run .Net application under OpenSuse with Mono (http://www.mono-project.com/Main_Page) installed. Anyone out there tried this b4? This can potentially reduce the startup cost of a cybercafe as I guess Windows 2003 Server license is too much expensive for cybercafe with 30 PC.

regards,
Mark

Flash 8 to Flash CS3

Mulleboy — Mon, 29 Sep 2008 01:45:53 GMT

Alright, so I'm pretty much done with my reskin of the SmartLaunch interface and it's starting to look pretty well.
Although, I'd like to add in some more awsome effects, especially when we'll have events and similair stuff later on
I'd like to use the blend/overlay features that Flash 8 offer but cannot be used because the file is a Flash 7 (AS 2.0) .FLA file
and if I try to run it in any higher actionscript or higher version the file/code goes corrupt and it wont work anymore.

Any workaround? ;)

// max

Smartlaunch update....

Agentmarine — Tue, 30 Sep 2008 12:47:13 GMT

Hey guys, (mainly SL team if there looking)

The update that my server received this morning has managed to break every single client and admin client in my shop...

The only thing i can do at the moment is reboot a pc (with the network cable unplugged) when Smartlaunch has finished booting then pluging the network cables back in but there is still no garente that the client pc would still work.

So basicly i'm wondering if there is any one who has any idea of how to fix today's patch (even if it was released in the last week or so).

I am kind of annoyed that there is still no advanced warning system to tell us when an update is due to be released and when it is released it has not even been tested fully, and I can not seem to find a phone number any where on the site to contact a dedicated support team, and I dont have time when like my shop is now (compleatly on a standstill) to keep looking at the forums to see if any one has replied to this post with a fix, becuase I'll be using all my time to try and fix it all my self.

If any one has any idear how to fix this please reply ASAP cause we are loosing money here (already had to turn away customers)

Yours
Daniel Mercer
Manger - Gamesuite

Smartlaunch client error

dugideek — Sat, 04 Oct 2008 23:18:10 GMT

Windows Vista 32bit. Admin and client servers are fully updated. All drivers are updated. Firewalls are disabled, UAC is disabled, all the computers have full admin privileges.

On installing smartlaunch and going through the setup, it connects to the server correctly, and runs without any problems. However, after logging out and restarting, the client gets an error saying it cannot connect to the server, followed by a memory error, and then crashes. Reinstalling fixed this problem, but again, only once. Screen shots of both errors:

[IMG]http://i384.photobucket.com/albums/oo281/cryptikality/error1.jpg[/IMG]

[IMG]http://i384.photobucket.com/albums/oo281/cryptikality/error2.jpg[/IMG]

Monitor PDF Printing

NoS — Mon, 08 Sep 2008 20:34:46 GMT

My Printer prints and monitors through SL all the prints EXCEPT the PDF one.. Can anybody help to find a solution?

Adobe Flash player 10!

Masai — Sat, 25 Oct 2008 20:13:47 GMT

download?? OR NOT to download??

that is the question :)

Games pointing system

yiannisezn — Fri, 24 Oct 2008 10:22:10 GMT

Hi, I saw a website of a net cafe, which had a nice feaure to make the customers come back again. They had a table with the best players of of each game.

Does any have any idea how I can achieve this. i.e. how can I get the score of someones game.
The issue here is with the RPG games or FPS in multiplayer mode.

Thanks

Client does not load properly

saidyn — Mon, 06 Oct 2008 07:55:43 GMT

After installing Smartlaunch client all i am seeing at the loading screen is My Desktop background with a "taskmgr.exe" file download security warning. The only options i have are run, save or cancel the "taskmgr.exe" file. The file security box goes away after i click on either one of the 3 options, thus leaving only the computer background image. I have to reboot the system in safemode with command prompt to do a system restore. Does anyone know a fix to the issue i am having?

Thank you,

Tournament with SL

bobek — Mon, 06 Oct 2008 16:04:40 GMT

Hi, I have a big problem.

I want to organize tournament and make SL that works all day without charging anything. I know about option to set up custom price at $0, but that doesnt help because receipt stays in log and it still does print my receipt (SL saves receipt number). Plz help.

Thats also problem if someones computer crashes and want to give him extra time, I need to turn on the admin mode because SL doesnt let me create an account which doesnt save receipt number.

Removing the Startup SmartLaunch Splash

Mulleboy — Thu, 02 Oct 2008 08:42:32 GMT

Hello. Once again, I'm back here on the forums to take part in the ever so divine wisdom many of you can offer.
Well, let's get to the point - I need to remove/swap the startup image for another one that I've made myself.

It's the same width and height and I've got it in multiple different formats, with everything from jpeg to png.
Now I can't seem to find any image file in either of the client or server folders I have in my SmartLaunch folder.
I was wondering if this info is imbedded in some kind of Windows file or anything like that.

Any help would be appreciated. Heres a screenshot on the new skin we're using, all made in flash.
PS. If you're interested in gettin yourself a new skin, contact me! :) [b]max@mulleboy.se[/b]

[url=http://forum.smartlaunch.net/Attachment280.aspx]Screenshot 1, At login screen[/url]
[url=http://forum.smartlaunch.net/Attachment281.aspx]Screenshot 2, Logged in - Now with built in radioplayer.[/url]

multiply user for an account

morteza_novin — Mon, 01 Sep 2008 10:59:41 GMT

[b]how i can enable Multiply user for an account ?
i mean when someone is using an account another one can use that account in the same time.[/b]
[u]IF YOU CAN HELP ME PLEASE DO IT.[/u]
THANKS

WOW Account compromised

yiannisezn — Sat, 06 Sep 2008 18:59:21 GMT

Lately I often get complaints from customers that their wow accounts were stole or hacked. I am 99.9% my PCs are clean, concerning keyloggers, and I scan them quit often for viruses with no affection.

Application installed on the PC (related to wow and security):
- WOW Matrix with more than 100 addons installed
- UI Central
- No anti virus
- No anti-spyware or anti-adaware
- Deepfreeze 6.0

Only me unfreezes the pc configure them and then immediately freeze them back.

Can you please give an explanation what could be happening and how do you in your net cafe tread the security of wow account of your customers?

I appreciate any help.