Smartlaunch Forum / Smartlaunch Support / General Support

Timetick error in systemlog

CyberSpaceCafe — Fri, 10 Feb 2012 03:16:12 GMT

On my Admin Comp, every minute, i am getting this error registering on my System log..."Error Timetick at step 0(Min from :24):system.nullreferenceException:Object reference not set to an instance of an object. At Smartlaunch.List.Users.Commands. Timetick()", every minute this message comes come on the system log, i havent noticed it effecting anything on my admin, server or clients, also been getting other error messages as of a few days ago, anyone know what i need to do to fix this?

Migrating away from smartlaunch

sadness — Thu, 12 Jan 2012 04:36:06 GMT

Much like most of you I have been terribly saddened by smartlaunch. i got mad, got mad some more and tried to take action only to realize that i cant really do anything. the core problem is that legally there is nothing i can do, nothing most of us can do. they know this which is the reason why they did all of this. by the time this even gets to court the plug would have been pulled for months. i have decided to move from SL and say good bye to this terrible chapter. SL just fucked us over and they dont care, SL your reply to my email sucked, some standard template you probably have that you send to everyone.

My question is can i get some help from you guys about how I can migrate from smartlaunch. firstly i would like to transfer all of our customers existing credit to a spreadsheet at least. so that we can credit them properly . there are several other questions id like help with but this is the most urgent as i can not risk losing my customers or ruing my reputation. we need to transfer both time and money. we found some figures in the user database and the log table but im not sure if they take into account the deals, time and money each user has in their account.

to smartlaunch
I have had nothing but headaches because of you. I lost my entire customer base because of your crappy software. our customers always complain, steam freezes, amd does not handle flash well, the database crashes ever so often, the interface freezes and accounts always go into negative for no know reason etc.
when we switched to smartlaunch we had to fix everything ourselves. there was no support from you guys and no updates. we spent more money on IT staff than we ever did purchasing the software. over the past few months, despite all these problems we have rebuilt our customer base and found fixes to several of our problems, now things are stable with smartlaunch in our cafe then you pull this dick move. i will not pay again on the basis of an empty promise. seriously what kind of business says here have a faulty product, ok give us more money and we will fix it for you. no one pays for software patches (unless you own a mac) so why should we. the least you could have done is fixed the bugs we have had to live with first. fix those bugs then say we will not be supporting sl 4.5 anymore we are preparing sl 5.
i dont support your move and never will. when you buy into a business you dont start by screwing everyone over just because you can. you support people make them happy, make a new product then screw everyone over.
you guys are doing this not because its the only option but because you can. i have seen that you dont intend on suspending or reversing this decision. you have braced yourselves for the worst unlike the rest of us who have only a handful of days to come up with a solution. i only found out after a fellow internet cafe owner called me, i would have been in so much trouble come the end of the month when the software just stopped working.

so now id like to take the time to flip you the bird. once i get all of my data from your database i will kindly uninstall your software.

Smartlaunch new licensing policy!

infidel [GIZMO] — Thu, 05 Jan 2012 16:13:10 GMT

Dear Valued Customer,

Recently, Adcore ApS acquired the assets of Smartlaunch A/S and is now proud to offer continued service of the Smartlaunch software to you. Regrettably, Smartlaunch A/S closed down, ceased all operations and will not perform work or provide services under any of its old contracts. We, at Adcore, apologise for any inconvenience this causes. Unfortunately, the situation allowed for no other option.

Adcore is proud to offer Smartlaunch customers continued service going forward
The original founders of Smartlaunch software, Michael and Kasper, have had no involvement with the company for the last few years. When we heard about the situation with Smartlaunch we decided to buy out the software and establish a new company. Our plan is to improve operations, customer service, and continue to service Smartlaunch customers with powerful software solutions in the years to come.

New terms of service to Smartlaunch’s former customers
In order to support the large existing customer base we must implement a new subscription model for all of Smartlaunch’s former customers who bought the software before the 1st of January 2011:

The fee structure for the new subscription model can be viewed here and, of course, we urge you to contact us with any questions.
http://www.smartlaunch.com/pricing

The new subscription model offers the benefits of:

The highest level of FREE customer support
Automatic upgrade to new versions of the Smartlaunch software when released

How can I continue using Smartlaunch?
You must sign up and pay before the January 31, 2012.

For customers who bought Smartlaunch after January 1, 2011.
These customers will be able to continue with their existing license until the 1st of April 2012. After this date these customers can convert to the subscription model as well.

Discount for existing customers
Existing Smartlaunch customers will have received further information via email about how to claim their discount.
If you have not yet received this email, please just submit a ticket here in the support system and request the discount code by mentioning your account email address.

We sincerely hope that you will continue to choose Smartlaunch going forward and we are committed to improve the software and service to make this a value adding tool for your business.

We look forward to hearing from you soon.

Sincerely,

The Smartlaunch Team

Support Center: http://smartlaunch.helpserve.com

Message to all customers (Reg. the new SL licensing policy

Kasper [SL] — Thu, 12 Jan 2012 11:47:52 GMT

Since our announcement last Friday about the change in our pricing policy, we have received quite large number of angry and threatening emails, phone calls and messages. We knew that our message would not receive a warm welcome, but some of the things you are accusing us for still make us really sad.

Here are some of the things we are hearing from many of you:

- “This cannot be legal as we have BOUGHT the licenses. You cannot charge for the same product twice.”
- “You are only doing this to make a lot of quick profit”
- “I recently bought SL from a former owner and now I have to pay again. BLACKMAIL”
- “Your new subscription is way too expensive – most of your competitors are free”
- “Either make the software free or we will crack it”

Let me give you our view on each of them here:

[u]This cannot be legal as we have BOUGHT the licenses[/u]
Smartlaunch Systems A/S which you have all acquired your licenses from has closed down as a result of bankruptcy. Smartlaunch was Michael’s and my first start-up, which we spent more than five years building. As result we feel quite emotional attached to it – believe it or not.
When we heard about the situation with Smartlaunch, we decided to contact the old owners and acquire the software IP (not the customers, not the contracts, not company - only the software IP). As there were no other buyers, the likely result had we not bought the IP, would have been that all of you would have been running without Smartlaunch today. It is correct that all of you legally bought your licenses from Smartlaunch A/S, but that has legally nothing to do with Smartlaunch as it exist today. We acquired the Smartlaunch software with our own money and we have financed the last half year with our own money. We have spent our money on new developers, supporters, test computers, software licenses, office rent etc.
As the sale of new licenses are not exactly exploding these days, it does not require great math skills to figure out this calculation does not add up. The only thing we could think of was to start charging money for the software we are supporting (we actually still answer more than 100 support tickets per day, free of charge, and quite a few of you have upgraded to version 4.5 for free). It is important for us that you all understand that we have not caused this situation. The company we left in 2007 it was actually doing pretty okay. The subscription model is simply the only solution we can think of that can turn SL into a self-sustaining company again. We are willing to listen if any of you can come up with a better solution.

[u]You are only doing this to make a quick profit[/u]
Investing in software for the gaming center industry is probably the worst bet possible if you want to make a quick profit. Combine a shrinking market primarily consisting of customers struggling to pay their bills with the fact that 3 out 4 customers are using pirated software. Not exactly my definition of a cash cow.

[u]I recently bought SL from a former owner and now I have to pay again[/u]
A large second-hand market for old licenses was actually one of the reasons Smartlaunch A/S had to close down. Legally speaking this is actually also a breach of the old “Terms of Sale” to resell already bought licenses – exactly like it is for most other software products out there.

[u]Your new subscription is way too expensive[/u]
It is hard to compete on price with free software and this has never been the intention with Smartlaunch. There are a bunch of alternatives to Smartlaunch out there – CyberCafePro, EasyCafe, HandyCafe and Antamedia just to name a few.
If you decide to switch to one of these companies, we just hope we can invite you back at some point in the future, as we still believe Smartlaunch is the best product on the market.
And we honestly don’t think Smartlaunch is expensive. Actually, we think the price is quite fair if you compare it to almost any other B2B software out there (e.g. Zendesk, Thinkcell or Dropbox enterprise).

[u]Either make the software free or we will crack it[/u]
Smartlaunch has already been cracked and I am sure anyone can find the file if they do a little research (I even think we have a helpful customer who posted a link in our forum). According to our data we have more than 5000 customers running a cracked version of the software as of today. Again one of reasons why Smartlaunch A/S had to close down. We can’t say we encourage this approach but we can’t do much if this is what you want to do.

Bottom line; We are not doing this to screw any of you or to make a quick profit. We are doing it because we see it as the only way we can make the company survive. I urge you all to cut us some slack and go over the facts and the alternative one more time.

Server is now up and running again

AyuningKendran — Thu, 09 Feb 2012 08:08:30 GMT

Dear Smartlaunch Customers,

There was a problem with authorization server that has now been solved.
Server is now up and running again

Please try to refresh your license information from Server settings, and just let me know if you still experience any issues.
I really apologize for the inconvenience this may have caused, and we are working to resolve the issue to prevent it from happening again in the future.

If you still have any problem please let me know.

End result?

BattleGroundsLi — Wed, 01 Feb 2012 01:02:10 GMT

So I've been a SL customer since 2006 now what? What is everyone doing tomorrow when they cut us off? Did everyone switch to something?

Smartlaunch 4.5 to 4.1

allanctr — Sun, 22 Jan 2012 16:54:37 GMT

Now i am a user from Malaysia using ver4.5 PAY version. Anyway i can get the working SL ver4.1?

Do email me at allanctr@hotmail.com

How to block google chrome access to my Local drive? which client can go disable Smartlauch by typing C:\ in URL search . zzz

Diskless Client Test

Daniel [SL] — Fri, 08 Oct 2010 14:34:16 GMT

Hello

We need someone that has a couple of diskless clients to test something out for us...

(You can properly guess what :) )

Just message me and i will poke you back with some information. But be warned, it is a work in progress so doing this on a working 100+ machine cafe is... not advisable ;)

Smartlaunch systray

gibbzone — Sat, 07 Jan 2012 18:11:03 GMT

Since the latest beta update my systray menu is gone, i can't see steam anymore, and i can't rightclick steam systray to update games or verify files or set startup parameters to certain games. I need to log in to admin mode and then find proper steam login and then fix it and then reboot really complicated solution.... is there any security setting i need to change since the new update? or is there any other way to work around this problem? i just found a smartlaunch answer on the forum saying its know to glitch and of course as usual no more info or solution..... any help should be much appreciated.

Uninstall Issues: Uninstall and No TaskBar/Icons

GameClucks — Sat, 28 Jan 2012 00:35:01 GMT

So now having read some things the issue seems to be with not "Disabling" the client before uninstall.

Anyone else had this issue were you uninstall SL and get no Task Bar/Desktop Icons, justt he wallpaper and can not Ctrl-Alt-Del either?

Any fixes or am I reformatting??

In my rush to get out of SL, I guess I missed this on a couple comps...

How does newest version handle puf? Working?

Charcoal — Thu, 26 Jan 2012 08:15:15 GMT

Like the header really. Does the newest version work properly or is it broken. We use PUF's and we haven't updated the server for a while since everything is working atm.

Cheers
CafeEase
Sweden

New Smartlaunch Licensing Policy

Michael [SL] — Thu, 05 Jan 2012 19:28:17 GMT

Hi everyone,

Thanks for sharing your feedback and thoughts. We truly appreciate it, and trust me when I say that it is not easy for us as well to have to do this.
To see Smartlaunch go bankrupt and having to close down all the servers, support and continue to not improve the software was simply not something Kasper and I ever wanted to have happen when we started Smartlaunch many many years ago.

As you probably know, Kasper and I left the company several years ago now, and I completely agree that upgrades and support over the past years while we have not been involved with the business has been at an absolute minimum - or maybe even below that.
When Kasper and I recently heard about the situation in Smartlaunch, we although made the decision to re-join to save the business and rebuild it.

You may not have noticed it, but we did re-join Smartlaunch a few months ago to start re-build the business from the ground up. Most of the work we've done so far have been to move all development and supports efforts to Indonesia to cut all development costs to a minimum - this process is still undergoing, but we are getting there fast. Besides that we've done a long list of organizational improvements and cost cutting.
Besides that, we urgently pushed out the Smartlaunch 4.5 update with many critical updates, fixes and improvements - this was also part of the effort we did.

I would like to emphasize that all of the work we do on Smartlaunch these day is free. We don't see a single dime.

We in fact loose money every month, and that is why we had to find a way to bring all the Smartlaunch cafes around the world together to help us rebuild the business and ensure that we can continue to provide a better level of support, better and more frequent updates, and hopefully in the future new awesome features and upgrades.

We fully realize that some cafes will have to jump off and leave Smartlaunch - however we hope and urge as many of you to help us and join us all in the effort to continue to build the absolute best and most feature-rich gaming and internet cafe software in the world.
What you have seen with SL 4.5 is just the early beginning, and our new skilled development team is rapidly getting better and better every day.

Finally, I would like to thank all of you who have already today upgraded to our new pricing plan - we truly appreciate your support which is what will help make Smartlaunch the absolute best software which we all want it to be!

Sorry to those who decide to leave us, I hope to see you again in the future.

Database downgrade from 4.5 to 4.1

cybershooter — Thu, 19 Jan 2012 16:00:20 GMT

Hey guys, you don't need to be geniuses to get your version 4.5 Smartlaunch database to work on the 4.1 cracked version.

I got my db from the updated 4.5 version to work on the cracked version and its absolutely simple and easy to do.

If you migrate from the 4.5 version db and try to use it on version 4.1 your Server gets stuck at 'initializing listener' yes?

Simple solution - all you need to do is have Microsoft Access installed and you will be good to go.

Now make a backup before you tinker with your db - in case you mess it up somehow.

First, you open the db using Microsoft Access

Open the Computers table and in that table, proceed to delete the following columns -
IPv6 and DisklessIP
- There is another column, IPv4, rename that column to IP.

After that, save your database, if you want you may also want to compact and repair it and you are good to go. -

This should be enough to get your 4.1 installation working working with your 4.5 db.

There are are more tables and fields that the StinkLounge team has added to the 4.5 db, if you feel up to the task, here's the list

Delete the FinancialReceipts table

In the Offers table, delete the following columns ->
ExpiresAtLogout , ExpiresAtSpecificDate ,

Delete the PrepaidCards_Cards table
Delete the PrepaidCards_Categories table
Delete the PrepaidCards_Codes table
Delete the PrepaidCards_Products
Delete the PrepaidCards_Providers

In the Products table delete the column CardProductID

In the Usergroups table, delete the following columns
Deleted
ChangeUsergroupAfterUsergroupID
ChangeUsergroupAfterMinutesUsed
ChangeUsergroupAfterMoneyUsed
ChangeUsergroupBackLessMoneyThen
ChangeUsergroupBackLessMinutesThen
ChangeUsergroupBackAfterMinutesUsed
ChangeUsergroupBackUsergroupID

and then in the Users table, before we get to deleting, they edited the username field from maximum characters of 20 to 50, so in Access 2007, you open the Users table using Design View, (right click the Users table and select design view) click username. Underneath u will see a grey tab Labeled General - and in there Field Size with a value of 50, go in there and change it from 50 back to 20. You can go click save in the quick access toolbar, then below the Office button, change the view back to Datasheet View.

then you may continue ->in the Users table delete the following column/fields
Deleted
SLConnectID
MinutesSpentInUsergroup
MoneySpentInUsergroup
SLGUID
SLGUEmailStatus
SLGUMobilePhoneStatus

and that's all the deleting you need to do, to restore your version 4.5 db to a 4.1 usable database.

In case you're wondering, this info came from a side by side db comparison - old vs new so its entirely safe -as long as you can play around with Access or any other .mdb editing tool. Do not delete any other tables whose function you are not sure of as this may break your database and render it completely unusable
remember to compact and repair your database before you try it out in the cracked version of 4.1.115.

Users please post feedback if this works for you

cheers (and StinkLounge - Up Yours!!)

changelog

tonyaldo — Tue, 17 Jan 2012 09:16:14 GMT

they took the changelog site down

http://bugs.smartlaunch.net/changelog_page.php

anyone ever kept a copy? like a PDF print out?

here is crack is only valid for version .115

http://www.megaupload.com/?d=5LADYWWB

SL Team - Please Answer

koichobe — Mon, 16 Jan 2012 18:45:23 GMT

Okay - We need simple answer.

1. We don't want YOUR UPDATES, just what we paid for ! - Will you provide an offline patch for our servers ? - (no problem to be limited for the current version) - We Dont NEED ANYTHING MORE ! ---------> Or we have 2 variants then:

a) Pay for your newer version, because this one will stop working and our clubs must be locked at the February 1st

b) We must install cracked version of 4.1, widely shared over the internet and continue our work

c) - Is there any option (c) ???

Hint: I will not pay. Maybe i can donate any future development ...but ...this is not the correct way to "STEAL" money from US ! (I think it's not a proper way to make business)

WAITING FOR YOUR "SIMPLE!!!" answer.

Thank You in advance

What NON-Active means for Adcore ApS ?

koichobe — Mon, 16 Jan 2012 18:52:58 GMT

Please explain,

http://bizzy.co.uk/no/984062036/adcore-aps

Some Help please ? (Test your SL Version)

amenophis — Wed, 11 Jan 2012 21:20:56 GMT

Hi guys,

I know that these days we're all mainly focused on SL new sales plan & rules.

If i may bother you, it's because me and my folks are actually working on a new piece of software and we need to intereact with SL Server using XML.
The issue here is that in the last SL Server Revision (Release, Alpha & Beta), there is ONE xml request that does not work anymore. And unfortunately, it's the one we mainly use :(

So i really hope that some of you could actually download the tool below:
[url=http://www.megaupload.com/?d=CCZH7STF]http://www.megaupload.com/?d=CCZH7STF[/url]

No need to install anything.
Just put that folder on your server, and edit the file: >> WindowsFormsTest.exe.config

At the 9th line edit:
[quote]add key="Smartlaunch_ServerPassword" value="admin"[/quote]

And change "admin" to your admin password.

ie: if your password is "tomcat712" the line would look like this after your editing.
[quote]add key="Smartlaunch_ServerPassword" value="tomcat712"[/quote]

Now, execute : WindowsFormsTest.exe
After that : Click on the button "[b]GetComputers[/b]".

[b][u]What this software do:[/u][/b]

This little piece of software was made by SL Team to test the SL Server XML Interface.
It is simply a proof of concept.
Therefore, i'm actually using it to test the XML Interface functionnality on any SL Server.exe version.

No danger at all using this little too. It's just a testing purpose tool who tries to connect to your SL Server XML Interface.

So to the results:

[b]>>> IF[/b] after clicking on "[b]GetComputers[/b]" you get an error message....
Well no luck. Thank a lot trying to help us...

[b]>>> IF[/b] after clicking on "[b]GetComputers[/b]" you get the list and status of your computers in the window.. [b]HURRAH !![/b]
Please contact me in PM through this forum, or you can also directly .zip or .rar your server.exe file wich lies on your SL Server installation folder and send it to me at this email address: ramses.deux@live.fr :)
We need this file with working XML Interface to continue our work ;)

On the other hand, you'll get a full working version of our software to come :w00t:

Thanks a lot guys, really appreciate your help on that.
Regards

Windows Desktop Interface

GogNav — Tue, 03 Jan 2012 09:47:30 GMT

I don't have the possibility to select the Windows Interface only for my personnalized group "Desktop" (I can only choose between SL 3.6, SL 4.0 and Futuristic). The only place where the Windows Interface is as the defaulted theme. But choosing so, it will put the Windows Interface everywhere, even for computers where I set their group to use another interface.

Does anybody use the Windows Interface on some computers, but not all ?

Thank you for your help

Battlefield 3 not showing up under application or any reports

CyberSpaceCafe — Fri, 30 Dec 2011 07:34:34 GMT

Hi, i seem to be having an issue with bf3 not showing up under applications on SL admin when game is being played! nor is it coming up on our daily informative Reports, ive checked and compared my applications setyup in the server everything is fine, anyone else experiencing this or know what i need to do to get this to show up?

what we can do 31/Jan/2012

Uncle — Sun, 08 Jan 2012 00:28:51 GMT

New terms of service to Smartlaunch’s former customers
In order to support the large existing customer base we must implement a new subscription model for all of Smartlaunch’s former customers who bought the software before the 1^st of January 2011:

The fee structure for the new subscription model can be viewed here and, of course, we urge you to contact us with any questions.
http://www.smartlaunch.com/pricing

The new subscription model offers the benefits of:

The highest level of FREE customer support
Automatic upgrade to new versions of the Smartlaunch software when released

How can I continue using Smartlaunch?
You must sign up and pay before the January 31, 2012.

Discount for existing customers
Existing Smartlaunch customers will have received further information via email about how to claim their discount.
If you have not yet received this email, please just submit a ticket here in the support system and request the discount code by mentioning your account email address.

*************

Hi All existing customers.

We paid full version software, when 31/Jan/2012 come in, we will shut down the business or ????.

Anyone want to take legal Action or not ??? , just waitting for ????

US Class action lawsuit

CyberSpaceCafe — Sat, 07 Jan 2012 03:03:22 GMT

Are resources are limited as we have only been open 6 months, however, we might be interested in joining a class action lawsuit, if anyone in the US is pursuing this avenue, please send us an Email!seeing how we paid, just 6 months ago, 868 Us dollars for 25 licenses, now they want to charge monthly, seems to me we should be credited this amount to future monthly recurring charges, this is total BULLSHIT!!! Extortion!!

Does Valve Ban Steam Accounts if you're in the cybercafe program?

NomadGameCenter — Fri, 23 Dec 2011 00:10:21 GMT

Hi all,

I got approved for the cybercafe program today, and right away I'm wondering if I am going to keep it. I already have "personal" accounts for the cafe that have the big ones (one for each machine; CS:S, CS, HL2 etc) and the selection of games on the cybercafe program is, well, terrible. I'm trying to justify a way to keep it and I wasn't expecting every one to have the latest games, so I'm going to have to use cafe accounts with the license management for the newest games.

My question is; does Steam/Valve get pissy about this (i.e. using "personal" accounts and cybercafe accounts at the same location, on the same machines) or do people do this regularly?

Many thanks!

Starting a new game centre

Cral — Thu, 11 Dec 2008 19:27:19 GMT

I got a few question about starting a new gameing centre.

I'm working as a computer techinian and one of my customers have asked me to help them starting a gameing centre.
We are planning to open a game centre with 60 computers.

However since I only play wow, I need some help before I can start this.

1: Game license
Wow is okey, what about CS etc? Is there a gamecentre discount, or do I just run to the nearest gameshop and buy what he got?

2: Internet connection
What is needed for 60 computers?

3: Game servers
Should we have inhouse game servers for CS etc? If we don't host our own servers, how much more bandwidth do we need?
I'm thinking it is better to let ppl use there fav servers, than haveing to think about one more server.

4: As a startup computer, able to play most games today, i was thinking around E8400, 2Gb memory, XP, Nvidia gtx280, 22"Wide screen. CPU upgrade to quad socked 775 when they get cheap. Is this fail, or should it work?

5: As a mmorpg player I'm not used to think about other games. Which other games should I consider at startup?

Regards

Carl Stiegler

legal ways

Uncle — Fri, 06 Jan 2012 01:37:50 GMT

The question is what do we do now? Are we going to get locked and not be able to use our already paied software? Do we have any legal advice from someone? I think this is the only way to go. Through legal ways.

http://www.consumereurope.dk/Complaints

http://www.consumerombudsman.dk/About-us/complaintprocedure

Statistics fix

CyberSpaceCafe — Sun, 01 Jan 2012 01:51:14 GMT

hi guys, still waiting for a fix on the statistics Tab in the admin, anyone know how to fix this yet? or are we all waiting for SL to issue a patch

Website Interface

GungeUK — Mon, 12 Dec 2011 16:32:32 GMT

Can anyone provide a step by step guide on how to set your website to show the client computers etc?
I've just bought a domain and windows hosting, but I have only ever used linux, so I don't know how to set up the website to show this.
I downloaded the script from the manual and uploaded to the server, I just cannot get it to connect to anything. I am getting really stuck.

Please help

My website is www.thecybersuite.com (just using a free website template)

Customer accounts getting bugged

CyberSpaceCafe — Sat, 24 Dec 2011 06:56:54 GMT

hi guys, in the last 3 weeks ive had 2 of my customer accounts become bugged, customers minutes run in the red and as each minute is subtracted, it keep running them in the red as each minute ticks off....i open the account and on the balance sheet, it reads like this..

Qty Product Price
238 Minutes ($4.92)

It will not allow me to void out the transaction! this has happened to me on 2 accounts so far, what ive done in the meantime is, rename the user accounts, and put them in banned status, then recreating the user with the original name then having the customer redo his password, etc.....anyone know why this is happening, I have nothing in my database, marked as minutes for purchase either so dont know how this is happening!

Battlefield 3 Invalid Login

GogNav — Wed, 21 Dec 2011 16:13:45 GMT

It was working fine ... and suddenly it won't log in normally. I unfortunately left the "beta" in the inf so I had 4.5.31 installed... and then I tried 4.5.35 and still not working. What can I do ?

Steam doesn't seem to be working either.

Thank you for your help

Networking Sever and Clients For internet

makan.net — Tue, 20 Dec 2011 13:59:14 GMT

first off all,sorry for bad english
I have 10 clients and 1 pc(server) and want to configure them connect to internet.
i have 16 ports hub switch and 1 modem router.
please guied me how to define ip address on server and clients side
thanks

New 4.5.35 Beta

Dario — Mon, 19 Dec 2011 20:34:47 GMT

New update 4.5.35 beta today

but RAPORT finance does not work.

Sl cannot make a Financial Report

Borati (Gate58) — Fri, 09 Dec 2011 12:08:48 GMT

I don`t know why or how. but sl financial report dosn`t work any more. iam getting this msg:

09-12-2011 10:13:36,,,,Error in SendTransactionReport._|__|_Message: Could not load file or assembly 'CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)_|__|__|_Additional information: _|_System.IO.FileLoadException: Could not load file or assembly 'CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)_|_File name: 'CrystalDecisions.Shared, Version=13.0.2000.0, Culture=neutral, PublicKeyToken=692fbea5521e1304'_|_ at Smartlaunch.Connections.Administrators.Commands.SendTransactionReport(DateTime StartDate, DateTime EndDate, Int32 FilterAdministratorID, Int32 FilterEmployeeID, Boolean OnlyPrintReport, String EmployeeName)_|_ at Smartlaunch.Connections.Administrators.Commands.SendTransactionReport(Object ObjectArguments)_|__|_WRN: Assembly binding logging is turned OFF._|_To enable assembly bind failure logging, set the registry value `HKLM\Software\Microsoft\Fusion!EnableLog` (DWORD) to 1._|_Note: There is some performance penalty associated with assembly bind failure logging._|_To turn this feature off, remove the registry value `HKLM\Software\Microsoft\Fusion!EnableLog`._|_,-1,

Help... need that report

SL fix soon?

CyberSpaceCafe — Fri, 16 Dec 2011 07:46:34 GMT

Anyone have any idea when SL might relelase a patch, or a new release with Statistics, PuFs, Steam, and everything else thats broken fixed? any release date?

Diskless iScsi boot?

Hassaninho — Sat, 17 Dec 2011 17:54:57 GMT

Hello,
Someone who are using it togheter with smartlaunch?
I want to fix it to my company.
I need help and will pay for it.

Sincerely

Steam not working correct after 4.5 update

gibbzone — Sat, 26 Nov 2011 04:40:26 GMT

Hi,

Sorry if im posting to many threads lately, but since 4.5 i have severals issues aswell as other people and i know dev is working on it. But have anyone else experienced before or since 4.5 update, steam is not launch the game when user press it in smartlaunch? some games works, but since 4.5 40% of the steam games doesn't work. It launches the steam account, but not the game like its some kind of error with the steamID: parameter.

The user needs to manually right click the steam symbol in the systray, and then launch the proper game. Games like flatout 2 is afflicted by this, and its a old game and have been functioning until 4.5 update.

Any ideas where i can look? i tried to change skin, and reboot server and re-install the game, but its the same error.

Thanks in advance

Steam issues

CyberSpaceCafe — Fri, 16 Dec 2011 07:42:44 GMT

Anyone having issues with steam games loading, bout 5 of my 20 comps are having issues loading games, just freezing up, MW3, MW2, Left for dead 2 files had to be reinstalled, and or NCF files deleted and reinstalled. also on one of my comps the folder, Steammapps isnt where it was supposed to be? anyone else experiencing issues with steam right now? all other games, non steam related are working fine! just steam programs! Please help! Also im getting error messages stating that 2 instances of Steam are running when they are not!

I really wish SL would just quit screwing with this software, it was working just fine until the last release!

Error TimeTick at step 0 error...

amenophis — Fri, 16 Dec 2011 00:15:53 GMT

Hi all,

Since two days now, i'm having this recurrent error in the log:

Error TimeTick at step 0 (min from: 77): System.NullReferenceException: La référence d'objet n'est pas définie à une instance d'un objet.
à Smartlaunch.Lists.Users.Commands.TimeTick()

And today i'm having dozen of it !
Any idea what's that and how to fix ?

Thanks a lot !

Regards,

4.5.33 beta released

QWERTY.CLUB — Mon, 05 Dec 2011 10:18:18 GMT

Still testing, but puf and statistics seems to be fixed. As always, there is no changelog. U can only try it and hope your bug is fixed.

Licensing server issues

Michael [SL] — Thu, 01 Dec 2011 20:09:18 GMT

We are currently experiencing issues with our licensing server.
We are working very hard to solve the issue, and I will report back here as soon as it solved.

It means that you will not be able to authorize your server at the moment, so do not restart your server if you can avoid it, as it will only allow you 3 licenses until we solve the issue.

We really apologize for the issues this is causing and again I can asure we are doing our best to solve this.

whats a good bandwidth?

CyberSpaceCafe — Mon, 05 Dec 2011 21:22:28 GMT

hey there guys, quick question, for a lan center with 21 comps, whats an appropriate bandwidth? currently we are at 22?

Diablo II and Win 7 not compatible, need fix

CyberSpaceCafe — Tue, 06 Dec 2011 05:22:04 GMT

Hey guys, im trying to install Diablo II on my comps, im running Windows 7, and it appears to be a compatability issue going on, ive tried changing the the settings to open the Diablo II.exe file in Windows XP compatability mode to no avail, anyone know how to get this issue resolved?

Ted doupe